HUDSON COUNTY PRIMARY CARE
JEFFREY PAPPERT, MD
377 JERSEY AVENUE, SUITE #590
JERSEY CITY, NJ 07302
TEL: 201.763.6313
FAX: 201.763.6062
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Hudson County Primary Care
377 Jersey Avenue, Suite #590
Jersey City, NJ
ph: 201-763-6313
fax: 201-763-6062
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OFFICE POLICIES
APPOINTMENTS
To make an appointment, simply call our office at 201.763.6313 (Ext. #100) during normal business hours or use our 24/7, online scheduling application located at the top of this website. New patients should arrive 15 minutes prior to their scheduled appointment time to complete our office forms. For your convenience, these forms can be downloaded from this website and completed prior to your appointment. Please remember to bring your current insurance card, a photo ID and your required copayment to each office visit.
walk-ins are welcome
If you are a walk-in patient, our staff will make every effort to accommodate you within a reasonable amount of time. Please keep in mind, unless you are having a true medical emergency, we are first obligated to treat our scheduled patients.
cancellations / no-shows
If you need to cancel your appointment, kindly give us at least 24 hours notice of your cancellation. This will provide enough time to reallocate the appointment to another patient. Regrettably, we reserve the right to charge a $25 fee if you miss your appointment or fail to provide adequate notification of your cancellation (<24 hours).
To make an appointment, simply call our office at 201.763.6313 (Ext. #100) during normal business hours or use our 24/7, online scheduling application located at the top of this website. New patients should arrive 15 minutes prior to their scheduled appointment time to complete our office forms. For your convenience, these forms can be downloaded from this website and completed prior to your appointment. Please remember to bring your current insurance card, a photo ID and your required copayment to each office visit.
walk-ins are welcome
If you are a walk-in patient, our staff will make every effort to accommodate you within a reasonable amount of time. Please keep in mind, unless you are having a true medical emergency, we are first obligated to treat our scheduled patients.
cancellations / no-shows
If you need to cancel your appointment, kindly give us at least 24 hours notice of your cancellation. This will provide enough time to reallocate the appointment to another patient. Regrettably, we reserve the right to charge a $25 fee if you miss your appointment or fail to provide adequate notification of your cancellation (<24 hours).
TEST RESULTS
You will receive prompt notification by telephone of any test result that requires immediate attention. If your test results do not require immediate attention, you will receive a copy of your test results through Updox, our on-line patient portal system. Your Updox will also include any recommendations, treatment or follow-up advised by DR. PAPPERT. If you do not hear from us within 7 days of your testing, please call 201.763.6313 (Ext. #101) to speak directly with DR. PAPPERT. Due to HIPAA laws, we are prohibited from faxing or emailing any results and can only discuss your medical testing with the individuals clearly listed on your Patient Authorization Form.
MEDICATION REFILL REQUEST
Please call your pharmacy directly if you require a medication refill between office visits. Your pharmacy will fax a refill request form to our office, which will be completed and returned within 2-3 business days. This is the easiest and fastest way to refill your medications, and assures the accuracy of the refill. You can also call our dedicated phone line at 201.763.6313 (Ext. #102) to request your refills. Please call at least one week before you run out of a medication, as it can take several business days to process your request. If your refill request is denied, please schedule an appointment at your earliest convenience.
reasons for a refill denial
- if you have not been to our office within the previous 6 months
- medications prescribed by another physician
- excessive use of pain medications / narcotics / sedatives
- if you need an antibiotic, you need to be seen
Please call your pharmacy directly if you require a medication refill between office visits. Your pharmacy will fax a refill request form to our office, which will be completed and returned within 2-3 business days. This is the easiest and fastest way to refill your medications, and assures the accuracy of the refill. You can also call our dedicated phone line at 201.763.6313 (Ext. #102) to request your refills. Please call at least one week before you run out of a medication, as it can take several business days to process your request. If your refill request is denied, please schedule an appointment at your earliest convenience.
reasons for a refill denial
- if you have not been to our office within the previous 6 months
- medications prescribed by another physician
- excessive use of pain medications / narcotics / sedatives
- if you need an antibiotic, you need to be seen
PHONE CALLS / MESSAGES
business hours
If you require specific medical attention from our office during business hours, please call 201.763.6313 and the prompts will direct you to the appropriate staff member and/or their office voicemail. For general office inquiries, dial 0 to be connected to our front desk.
after-hours
If you require medical attention from our office at night or on weekends, please call 201.763.6313 and you will be directed to our answering serice. If you leave a detailed message, DR. PAPPERT will return your call within 15 minutes. Please keep in mind, we do not refill medications when our office is closed.
EMERGENCY CARE
If you are having a life-threating emergency (chest pain, shortness of breath, palpitations, trauma, motor vehicle accident), immediately call 911 or go to the nearest emergency room. Do not drive yourself to the hospital. Upon arrival to the hospital, please inform the emergency room staff that you are a patient of HUDSON COUNTY PRIMARY CARE and DR. PAPPERT. After your evaluation, the emergency room physician will contact DR. PAPPERT to discuss any significant findings and your subsequent plan of care.
OFFICE HOURS
MONDAY 8AM - 6PM
TUESDAY 8AM - 1PM
WEDNESDAY 8AM - 6PM
THURSDAY CLOSED
FRIDAY 8AM - 6PM
SATURDAY 8AM - 1PM
SUNDAY CLOSED
Copyright 2011 Hudson County Primary Care. All rights reserved.
Hudson County Primary Care
377 Jersey Avenue, Suite #590
Jersey City, NJ
ph: 201-763-6313
fax: 201-763-6062
info
Follow us: